Business writing: practice, test and prove it

Write a customer reply or work email to a scenario; checked against the parts screenings look for.

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Start the business writing test Read the first lesson

Writing screenings give you a scenario and ten minutes. They check structure and clarity, not style. This test scores the six parts employers look for and shows a model reply for the same scenario.

Benchmark: A complete reply of 80–140 words with greeting, purpose, next step and sign-off passes most screenings. Requirements vary by employer.

Practice formats

Professional Email Writing Write a professional email reply to a workplace scenario — the #1 skill tested for VA and support roles. Most Common

Formal Letter Draft a formal business letter with proper structure, salutation, and sign-off. Administrative

Customer Response Write empathetic, professional responses to customer complaints. Used in BPO and e-commerce hiring. Support

Report Summary Summarise a business report into a concise executive summary with key findings. Analytical

Content Paragraph Write an original paragraph on a given topic — tests creative writing and content generation skills. Content Writing

Lessons

The customer reply structure that passes screeningFour parts, under 150 words, and the one sentence that must come first.Lesson 1

Plain English: eight rules for work emailShorter sentences, active voice and specific dates make every message easier to act on.Lesson 2

Subject lines, greetings and sign-offsThe small conventions that make a message look professional before it is read.Lesson 3

Writing requests and bad news to colleagues and managersHow to ask for something with a clear deadline, and how to deliver a delay or refusal in writing without burying the point.Lesson 4

Interview prep

Email and chat support writing questionsWhat interviewers ask about written communication for support, admin and virtual-assistant roles.6 questions

Virtual assistant communication questionsQuestions VA and remote admin candidates face about written updates, scheduling and client communication.6 questions

Certificate

Free with an accountA PDF with your name, best score and date. Records this site's tests only.

Common questions

How is the writing test scored?

Each format has its own checks, listed with your result. The customer reply, for example, checks the greeting and sign-off, an apology, empathy, a clear next step, reassurance, a positive tone and length. They match what screening rubrics commonly include.

Is this an English grammar test?

No. It checks structure and clarity. For grammar, use the proofreading track.

Can I see a good answer?

Yes. The result page shows a model reply to the same scenario so you can compare.

Business writing test for interviewWhat the screening round looks like, with a 5-question sample.