Learn business writing
Short lessons written around the screening tests employers use. Read one, then take the test.
The customer reply structure that passes screeningFour parts, under 150 words, and the one sentence that must come first.Lesson 1
Plain English: eight rules for work emailShorter sentences, active voice and specific dates make every message easier to act on.Lesson 2
Subject lines, greetings and sign-offsThe small conventions that make a message look professional before it is read.Lesson 3
Writing requests and bad news to colleagues and managersHow to ask for something with a clear deadline, and how to deliver a delay or refusal in writing without burying the point.Lesson 4
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