Virtual assistant communication questions
Questions VA and remote admin candidates face about written updates, scheduling and client communication.
Three short sections: done today, in progress, blocked or need from you. Same format every day so the client can read it in thirty seconds.
State both times with the zone: '10:00 Manila (GMT+8) / 05:00 Lagos (GMT+1)'. Send a calendar invite and ask for a one-word confirmation.
Restate what you understood in one or two lines and ask one specific question. Do not send a list of ten questions; pick the one that unblocks the work.
Acknowledge it, say whether you can do it, and state any change to time or cost in writing before starting.
Name the ones you know: email, Slack or Teams, a shared document, a task board. Say how you keep messages in the right channel so that decisions are easy to find later.
Read once as the receiver, check names, dates and amounts, and shorten anything over 25 words. For important messages, wait a minute and read again before sending.
Practise out loud. Say each answer once as written, then again in your own words with your own number or story.
Have a number ready. "My Business writing score is at benchmark on a timed test" is a stronger answer than "I am good at it". Take the test and quote the result.
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