BPO English tests: Versant, SVAR and Harver
The spoken-English and pre-hire tests contact centres use, section by section, with the free practice here that matches each part.
Versant English testWhat the Versant spoken English test asks, how the 20-80 score is described, and how to practise each part before a BPO interview.6 sections
AMCAT SVAR testA plain guide to the AMCAT SVAR spoken English test: section types, how scoring is described, and how to prepare with free practice.6 sections
Harver assessmentWhat to expect from a Harver pre-hire assessment at a contact centre: module types, chat and typing simulations, and how to practise.7 sections
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Guides describe commonly reported formats. They are not official material, contain no real test questions, and HomebaseWorks is not affiliated with any employer or exam body named.